1xBet Self-Exclusion
Limits, short breaks, full self-exclusion and account closure explained in plain steps, so you stay in charge of how you play.
1xBet Self-Exclusion: The Quick Answer
To use 1xBet self-exclusion, open the responsible-gaming section of your account or ask live chat for the tool you want: a deposit limit, a time-out, self-exclusion or full account closure. Withdraw your balance first. South Africa also has a free national register, form NGB 1/1.
Everything on this page is optional and none of it means something has gone wrong. Many players set a limit on day one, the same way they set a budget before a night out. 1xBet lists deposit limits, loss limits, session time limits, a time-out and self-exclusion among its responsible-gaming tools, so you can pick the lightest option that does the job and move up later if you need to.
If you cannot log in to do any of this, start with our login help, then come back here.
How to Close Your 1xBet Account
If you want to close your 1xBet account for good, or simply want to know how to delete a 1xBet account, the route is short. 1xBet does not publish the exact buttons in a form we can quote, and menus change between the website and the app, so follow the general path below and trust what your own screen shows.
- 1
Withdraw your balance
Cash out whatever is left before you ask for closure. Finish any pending withdrawal first, and note that bonus funds may not be withdrawable while a bonus is active.
- 2
Check the account settings
Look in the responsible-gaming or account settings section for a closure or self-exclusion option. If you cannot find one, move on to step 3.
- 3
Ask live chat
Write that you want to close your account permanently. Mention that you are not looking for a break, so the agent picks the right request.
- 4
Keep the confirmation
Ask for a written reply that says the account is closed, and save a screenshot. If you can still log in later, tell support straight away.
Closure and self-exclusion are not the same
A plain closure ends the account you have today. Self-exclusion is a stronger request: it is meant to keep you from returning, even on a weak day. If your reason for leaving is that you want distance from gambling, say so in the chat and ask for self-exclusion. If you just want to tidy up and stop receiving offers, closure is enough.
1xBet does not allow multiple accounts, so opening a fresh one to get around a closure is against its rules. Keep to one decision and let it stand.
If you are only stepping back from bonuses, our welcome bonus guide explains what to check in the terms before you deposit.
Set a 1xBet Deposit Limit Before You Play
A deposit limit is the simplest tool there is. You decide in advance how much money can enter your account over a day, a week or a month, and the site stops you from adding more once you hit the cap. Because you choose the figure while you are calm, it is far easier to respect than a promise made mid-session.
Use the planner like this. Type in the amount you could lose without it touching rent, food or savings. That is your monthly fun budget, not the amount you hope to win. Then enter how many sessions you plan per week and how long each will last. The tool turns this into a monthly, weekly and daily limit and a session timer. The weekly and daily numbers are rounded down on purpose, so you always end up slightly under your budget.
Take the numbers to your 1xBet account. Open the responsible-gaming section and look for deposit limits, loss limits or session time limits, all of which 1xBet lists among its tools. If you cannot find the setting, ask live chat to set the limit for you and ask what the cooling-off rules are when you want to raise it. Starting low is wise: it is easy to raise a limit later, and much harder to regret one that was too generous.
- Deposit limit - caps the money you add over a day, week or month.
- Loss limit - caps how much you can lose over a period, whatever you deposit.
- Session time limit - ends or reminds you after a set number of minutes.
1xBet does not publish a readable list of the exact limit values, so we do not quote any. Work from your own budget, not from a number you saw elsewhere.
Time-Out: A Short Break Without the Big Decision
A time-out locks your account for a fixed, short period that you choose. You are not closing anything and you are not giving up on playing for ever. You are saying "not today, not this week" and letting the system back you up. 1xBet lists a timeout among its tools, and the available lengths are shown in your account or by live chat.
When a time-out helps
A break works best when the pressure is temporary. A losing streak that has you chasing, a stressful week, a late night where you notice you are playing to stay awake, or a payday that you would rather not spend on games all fit.
Pick a period slightly longer than feels necessary. If you think two days will do, take a week. The urge to log back in usually fades within a day or two, but the choice is already made, so nothing needs to be argued with yourself.
During a time-out, do not open a second account and do not ask support to cancel the break early. If you find yourself wanting to, that is a good sign the break is doing its job.
If one time-out keeps following another, consider moving up to self-exclusion. Neither is a judgement on you.
1xBet Self-Exclusion and the National Register
Self-exclusion is the strongest tool and it is meant to be hard to undo. Once it is active, your account stays closed to play for the period you chose. It is for players who want real distance, not a pause.
Self-exclusion with 1xBet
1xBet lists self-exclusion among its responsible-gaming tools, and its website footer links to a Self-Exclusion page. Those pages load in a way we cannot read in full, so we cannot tell you the exact periods or the exact request route. Do not guess. Open the responsible-gaming section in your account, or ask live chat for self-exclusion by name, then ask these three questions: how long it lasts, whether it can be shortened, and what happens to your remaining balance. Get the answers in writing.
South Africa's national register
South Africa also keeps a national register of excluded persons. Under section 14 of the National Gambling Act, anyone can ask to be added by submitting a notice in the prescribed form at any time. The register is kept by the National Gambling Board (NGB).
- Form - Form NGB 1/1, the notice for inclusion in the national register. Form NGB 1/2 is the cancellation form.
- Cost - free, there is no fee.
- How to send - to the NGB in hard copy or electronically, with a recent passport-size or digital colour photo.
- Lifting it - the NGB says an exclusion can be lifted only after 6 months and counselling attendance.
What is confirmed about timelines
Amending regulations published in February 2026 describe a faster process: the NGB captures the form within 5 working days, operators act within 5 working days, and the notice takes effect 10 days after submission. We could not confirm that these rules are already in force, so do not count on those exact dates. Ask the NGB how long your request will take.
We found nothing that says a request to the national register is passed on to 1xBet, or the other way round. Treat them as two separate decisions. If you want the widest break, do both: self-exclude in your 1xBet account and send form NGB 1/1 to the NGB. Take your time with the form, and keep a copy of what you send.
It helps to back it up with small habits: delete the 1xBet app, remove saved payment details from your phone and switch off marketing messages.

What Players Commonly Say About These Tools
A few themes come up again and again when players talk about these tools, and most are encouraging. Players who use these tools usually describe them as a relief, not a restriction.
The most common point is that a limit set in advance is far easier to respect than one decided on the spot. When the cap is already in the settings, there is no argument to have and no willpower to spend. Players say they stop thinking about the budget during play, which makes the session more relaxed.
Another frequent remark is that time-outs help after a losing streak. A break of a few days takes away the urge to win it back, and many people say they return with clearer plans, smaller stakes and shorter sessions. Some mention that they began with a time-out and later set a permanent limit because the first break felt so easy.
People also say that asking live chat is quicker than expected: support only needs to hear which tool you want, and asking for written confirmation is normal. Some add the national register as a second layer.
The pattern is simple: decide early, pick the lightest tool that works, and review it every few months. Limits can be changed when your situation changes.
Where to Get Help in South Africa
Tools are useful, but sometimes you want a person to talk to. In South Africa, the South African Responsible Gambling Foundation runs the National Responsible Gambling Programme (NRGP). Counselling is free and confidential, and you do not need to be in crisis to call. Wondering whether your play is still fun is reason enough.
Free helpline
Call 0800 006 008, toll-free, 24 hours a day, 7 days a week.
Website
Information, self-help and the route to self-exclusion are on responsiblegambling.org.za.
Someone you trust
A friend or family member can help you keep to a limit and notice when a break is due.
If you are looking at gambling as a way to solve money worries, please talk to the helpline first. For more about us and how we check pages like this, see the About page, or head back to the homepage.
Self-Exclusion: Quick Answers
How do I self-exclude from 1xBet?
Open the responsible-gaming section of your account, or ask live chat for self-exclusion. Say clearly that you want it, not a short break, and ask the support agent to confirm in writing what was set up. The exact periods are shown to you in the account, so check them there before you confirm.
How do I close my 1xBet account?
Withdraw your balance first, then ask live chat to close the account. Ask what happens to any active bonus and request a written confirmation. If you also want to be blocked from coming back, ask for self-exclusion instead of a plain closure.
What is the difference between a time-out and self-exclusion?
A time-out is a short, planned break from your account, useful after a bad session or a busy week. Self-exclusion is a longer, deliberate step that is meant to hold even when you change your mind. Pick the one that matches how long you really want to stay away.
Can I set a deposit limit at 1xBet?
Yes. 1xBet lists deposit limits, loss limits and session time limits among its responsible-gaming tools. Use the limit planner on this page to work out a sensible figure, then enter it in your account settings or ask live chat to set it for you.
Does the national self-exclusion register cover 1xBet?
The national register is run by the National Gambling Board under section 14 of the National Gambling Act. We could not confirm any link between it and a 1xBet account, so treat them as two separate steps and do both if you want the widest break. The form is free.
Where can I talk to someone in South Africa?
The National Responsible Gambling Programme runs a free, confidential helpline on 0800 006 008, open 24 hours a day, 7 days a week. More details are on responsiblegambling.org.za.
Your Terms
Play on Your Own Terms
Set your limits first, pick a break if you need one, and enjoy 1xBet at your own pace. The tools are there whenever you want them.
18+ only. Gambling involves risk. Play responsibly. NRGP Help: 0800 006 008
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